Trace Analysis
What is Trace?
Trace builds voice AI agents for customer support in fintech and banking, facilitating tasks like card replacement and charge disputes through human-like conversations.
Founded
2001
Business Model
Service model integrating with systems; subscription or usage-based revenue model.
Description (YC)
Voice AI Customer Support for Financial Services
Tag (YC)
B2B
YC Batch
W25
Product Features & Capabilities
- voice AI agents for customer support, ability to replace cards, ability to dispute charges, independent task completion, instant and consistent support without wait times
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