SolidRoad Analysis
What is SolidRoad?
SolidRoad provides AI agents for conversation training and quality scoring, enabling sales and support teams to practice conversations via phone, email, chat, and video calls.
Founded
2023
Revenue
900000
Company Website Traffic
19.3K
Tag (YC)
B2B
Website Traffic
19.3K
YC Batch
W25
Product Features & Capabilities
- AI-driven quality assurance platform, reviews 100% of customer conversations, enhances customer satisfaction (CSAT), improves agent performance, AI-powered training simulations, integrates with Salesforce Service Cloud, Zoho, and Intercom, assesses multiple conversation types across various domains.
Pricing
- Starter Plan: $199/month, up to 10 users.
- Growth Plan: $749/month, up to 50 users.
- Enterprise Plan: Custom pricing for 50+ users.
Who are the founders of SolidRoad
MH
Mark Hughes
Co-Founder & CEO
Description (YC)
AI agents for sales and support teams, starting with training and QA.
Company Pricing
- Starter Plan: $199/month, up to 10 users.
- Growth Plan: $749/month, up to 50 users.
- Enterprise Plan: Custom pricing for 50+ users.
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